Frequently Asked Questions
Search Common Questions About SMG Panels and Support
Find practical answers about validation, compatible instruments, implementation support, and request-pricing workflows.
Can panels be customized?
SMG can discuss custom multiplex PCR panel strategy based on laboratory goals, platform compatibility, and clinical need.
Which instruments are supported?
SMG supports a practical set of real-time PCR systems including QuantStudio, ABI, Bio-Rad, Agilent, Rotor-Gene, and other compatible platforms.
Do you provide validation?
Yes. Validation support is available for studies, planning, reports, and implementation guidance.
Do you provide SOPs?
SMG can assist with SOP development and workflow documentation for launch readiness.
Can you assist with implementation?
Yes. Implementation support covers planning, instrument review, workflow setup, and go-live preparation.
How quickly can a laboratory go live?
Timing depends on the panel, instrument status, and validation scope, but SMG can help accelerate planning and execution.
What specimen types are supported?
Specimen support is panel-specific, and SMG can confirm specimen fit during the request-pricing process.
How do I request pricing?
Use any Request Pricing button on the site and SMG will follow up with pricing and next steps.